Privacy Policy

Effective Date: April 27, 2026

The Ark (“we,” “our,” or “us”) operates a multi-sport training and community facility in Greenwood, Indiana, providing training programs, memberships, events, and related services through our website and associated platforms.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

  • We may collect the following types of information:

    Personal Information

    When you register, book services, or interact with us, we may collect:

    • Name

    • Email address

    • Phone number

    • Billing and payment information

    • Athlete information (name, age, sport, skill level)

    • Emergency contact information

    Account & Usage Information

    • Login credentials

    • Program registrations and attendance

    • Membership details

    • Communication preferences

    Device & Website Data

    • IP address

    • Browser type

    • Pages visited and time spent on our site

    • Cookies and similar tracking technologies

  • We use your information to:

    • Provide and manage training sessions, memberships, camps, clinics, and events

    • Process payments and manage billing

    • Communicate important updates, schedules, and announcements

    • Improve our programs, services, and user experience

    • Send marketing and promotional content (you can opt out at any time)

    • Maintain safety and proper operation of our facility

  • We do not sell your personal information.

    We may share your information with trusted third parties, including:

    • Payment processors (for secure transactions)

    • Scheduling and CRM platforms (such as Upper Hand or similar tools)

    • Email and communication platforms

    • Event partners or service providers when necessary

    All third parties are expected to maintain appropriate data protection standards.

  • Our website may use cookies and similar technologies to:

    • Improve site functionality

    • Understand user behavior

    • Enhance your experience

    You can adjust your browser settings to refuse cookies, but some features may not function properly.

  • We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

  • Because we serve youth athletes, we may collect information about minors with parental or guardian consent.

    If you believe we have collected information from a child without proper consent, please contact us so we can address it promptly.

  • You may:

    • Request access to your personal data

    • Request corrections or updates

    • Request deletion of your information (where applicable)

    • Opt out of marketing communications

    To make a request, contact us at the email below.

  • Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

  • We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

  • If you have any questions about this Privacy Policy, you can contact us at:

    The Ark
    1627 St Clare Wy
    Greenwood, IN 46143


    Email: info@thearkfacility.com
    Phone: (765) 413-3382